Privacy Policy

In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy policy to inform you of the types of data we process about you. We also include within this notice the reasons for processing your data, how long we keep your data for and your rights regarding your data.

GDPR states that we can only process your Personal Data when there is a genuine reason to do so.

We may collect and process the following data about you:

  1. Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you send us feedback regarding a experience or service provided by us.

  2. Details of the enquiries made with us, whether via the website, telephone or other means.

  3. If you contact us, we may keep a record of that correspondence.

  4. Details of transactions you carry out through our website and of the fulfilment of your bookings/membership including your credit/debit card details.

  5. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

  6. Your name, address, telephone number and/or email address in order to contact you with details of your booking/membership or in the unlikely event that we need to contact you urgently about your booking/membership.

We use information held about you to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

Your data will not be sold to third parties for marketing purposes.

Whenever your data is kept by us we will ensure that it is only used for acceptable purposes. We will keep your data for the period that you are a customer or applicant.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.

If you have any questions regarding this privacy policy, please e-mail info@thesecretrealmscarborough.co.uk